by Webcom Solutions | Jan 18, 2021 | Business Continuity, Disaster Recovery, IT Support, Managed Service Provider
SaaS Backup – a shared responsibility SaaS backup and data protection This year, over 78% of businesses will rely completely on SaaS (Software as a Service) applications. However, there is a common misconception that the SaaS provider is responsible for backing up...
by Webcom Solutions | Sep 5, 2020 | BCDR, Business Advice, Business Continuity, Disaster Recovery, IT Support, Managed Service Provider
Business Continuity and Disaster Recovery Business Continuity and Disaster Recovery For the first time since I became a Datto partner, I had to use their BCDR (Business Continuity and Disaster Recovery) applications in a live environment for one of my biggest clients....
by Webcom Solutions | Aug 26, 2020 | Business Advice, IT Advice, IT Consulting, Managed Service Provider
Protect Remote Workers | SaaS Protection Protect Remote Workers from O365 and G Suite Cloud Data Loss Small and medium-sized businesses around the globe are facing many challenges as they manage an abrupt shift to remote work. This has caused a surge in the use of...
by Webcom Solutions | May 26, 2020 | Business Advice, IT Advice, IT Consulting, Managed Service Provider
Moving clients from Break-Fix to Managed Services Moving off Break-Fix If you are reading this, you are like me and have a small IT business that has been looking after several small clients. However, to grow, you realise that you must update the ante to provide...
by Webcom Solutions | May 13, 2020 | Cloud Computing, IT Advice, IT Consulting, IT Support, Managed Service Provider
Being a Solo Managed Service Provider Becoming a solo managed service provider One of the reasons I embarked on my Managed Service Provider journey was the fact that I wanted to get off the tools and hire some people. I have spent nearly 30 years crawling under desks...
by Webcom Solutions | Apr 20, 2020 | Cloud Computing, IT Advice, IT Consulting, IT Support, Managed Service Provider
Becoming a Managed Service Provider Becoming a Managed Service Provider One of the things I dreamt of doing as an IT Service provider is to get away from the “Break-Fix” model and move to become a professional Managed Service Provider (MSP). I knew the time and...